Questions & Answers

Can’t find the answer to your question? Use the contact form to get in touch. Please ask in English if possible!

GENERAL

To enter the Liquicity Festival, you must be 18 years or older. If requested, you must show a valid ID at the entrance.

Due to the Dutch law, only people who are 18 years or older at the start of the festival date are allowed in.

The deadline for restitution requests was widely communicated to be the 8th of August 2023. All requests have been processed and all balances have been set to zero. For more questions and queries, please contact [email protected]

First, try to use this link with the email address you used for purchase. If you still do not receive your tickets by email, contact the lovely people at Paylogic.  They will be able to help you get another copy of your confirmation email.

Previous Liquicity Festival editions have sold out in advance. Secure your ticket in time to avoid disappointment!

Liquicity Festival is designed as a 3-day experience, so it is recommended you go for the full 3 days. If you really can’t make it for the whole weekend, don’t worry, a limited amount of day tickets are available here.

The necklaces included in all presale weekend tickets will be waiting for you at the festival. The exact location will be announced later.

You can pick up bought merch at the merchandise stand at the festival.

As tickets for Liquicity Festival 2024 are subject to delayed fulfillment, you will only receive a confirmation email for now. Once the tickets get released approximately 1 week before the festival, you will get them sent to your inbox. Please ensure you fill in the correct email address.

Unfortunately, Liquicity Festival does not offer refunds under any circumstances. However, it is possible to resell your ticket(s) via verified resale platforms. You can find more information about this here

ACCOMMODATION

You don’t have to buy a separate ticket for the campsite! Entrance to the campsite is included in every festival ticket. Only if you like to access the campsite on Thursday, you’ll need an extra Thursday Camping Ticket which you can purchase in the ticket shop.

The campsite is right next to the festival site. You can even set-up your tent less than 100 meters away from the festival entrance!

Do you want to camp together with your friends but are unable to arrive early/together? Reserve a Friends Zone! You can stay with as many people as you want, as long as you camp with (at least) the indicated number of people.

Yes, as long as the Friends Zones are of the same type/size. Send an email to [email protected] with your name, email address & barcodes of all Friends Zones you would like to put together.

There is no maximum capacity for any size of Friends Zones. You can use yours however you like, as long as you camp there with the minimum number of required people.

Don’t set up your tent wherever you feel like: follow instructions from the campsite staff.
Yes! If you’re coming from abroad or not a fan of camping, seize this opportunity to enjoy the festival vibes within the comfort of your own wheels. Campervan tickets are available in the ticketshop.

 

Yes, rental tent options are available in the ticket shop. Pre-arranged rental tents can be found at Camping Field 2 and can’t be moved, except the “pick-up” version of the Liquicitent (which you can move subject to crew instructions). Collect rental tent tickets at the Camping Field 2 check-in desk.

If you buy the pre-pitched version of the Liquicitent, then the air mattress will be inflated for you with everything set up.

If you buy the pick-up version of the Liquicitent, you will receive everything in its respected cover and you will have to bring your own pump for the air mattress.

Yes, this is possible! Via MyPaylogic on the Paylogic website, you’ll be able to submit a request where you can upgrade your order. If you have any questions, please reach out to the Paylogic customer service here
No. Pre-arranged accommodations cannot be moved to different locations except for the “pick-up” version of the Liquicitent. 

A detailed map will be provided later.

The pre-arranged campsite does not have any ‘exclusive’ facilities. Luckily, the toilets and showers are nearby the location of this field.

You can find the various options for lockers in the ticket shop. If there are still lockers left after the online sale, you will be able to buy them on site using a QR code.

Yes, showers are available for all visitors.

THURSDAY CAMPSITE ACCESS

Opening the campsite for an extra day is an expensive operation with loads of costs involved, such as rental costs of facilities, staff, and infrastructure. The extra day of camping is truly an extra service we offer on top of the regular festival experience.

The Thursday Campsite Access ticket is per person. Even if you are arriving in a group or sharing pre-arranged accommodation, every individual must have their own purchased Thursday Access ticket.

Yes! All pre-arranged tent options can be accessed on Thursday with a valid Thursday Campsite Access ticket.