The deadline for restitution requests was widely communicated to be the 8th of August 2023. All requests have been processed and all balances have been set to zero. For more questions and queries, please contact [email protected]
First, try to use this link with the email address you used for purchase. If you still do not receive your tickets by email, contact the lovely people at Paylogic. They will be able to help you get another copy of your confirmation email.
Liquicity Festival is designed as a 3-day experience, so it is recommended you go for the full 3 days. If you really can’t make it for the whole weekend, don’t worry, a limited amount of day tickets are available here.
As tickets for Liquicity Festival 2024 are subject to delayed fulfillment, you will only receive a confirmation email for now. Once the tickets get released approximately 1 week before the festival, you will get them sent to your inbox. Please ensure you fill in the correct email address.
Unfortunately, Liquicity Festival does not offer refunds under any circumstances. However, it is possible to resell your ticket(s) via verified resale platforms. You can find more information about this here.
You don’t have to buy a separate ticket for the campsite! Entrance to the campsite is included in every festival ticket. Only if you like to access the campsite on Thursday, you’ll need an extra Thursday Camping Ticket which you can purchase in the ticket shop.
Do you want to camp together with your friends but are unable to arrive early/together? Reserve a Friends Zone! You can stay with as many people as you want, as long as you camp with (at least) the indicated number of people.
Yes, rental tent options are available in the ticket shop. Pre-arranged rental tents can be found at Camping Field 2 and can’t be moved, except the “pick-up” version of the Liquicitent (which you can move subject to crew instructions). Collect rental tent tickets at the Camping Field 2 check-in desk.
Yes, this is possible! Via MyPaylogic on the Paylogic website, you’ll be able to submit a request where you can upgrade your order. If you have any questions, please reach out to the Paylogic customer service here.
Opening the campsite for an extra day is an expensive operation with loads of costs involved, such as rental costs of facilities, staff, and infrastructure. The extra day of camping is truly an extra service we offer on top of the regular festival experience.